Refund Policy

At Our Website, we are committed to providing our customers with a positive shopping experience. If you are not completely satisfied with your purchase, our refund policy is designed to ensure a straightforward process.

Eligibility for Refunds

To be eligible for a refund, your item must meet the following criteria:

  • It must be returned within 30 days of the delivery date.
  • It must be in its original condition, unworn, and unwashed.
  • It must include all original tags and packaging.
  • It must not be a non-returnable item, such as final sale or personalized items.
Refund Process

After we receive your returned item, we will inspect it to ensure it meets our return policy criteria. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days. Please note that it may take some time for your bank or credit card company to process and post the refund.

Non-Refundable Items

Some items are not eligible for refunds, including:

  • Personalized or custom-made items
  • Items marked as final sale
Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide instructions on how to return the item and issue a replacement or refund as applicable.

Changes to Our Refund Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised policy. Please review this page regularly for updates.

If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer support team.